Lounge Attendant (Host)

Working on varied cleaning tasks in a friendly team your main aim will be to carry out a range of cleaning activities including mopping, sweeping, dusting, vacuuming, emptying bins and cleaning wash rooms/toilets, offices and accommodation areas. Other duties may be required as assigned....., On request, our trained staff will accompany passengers during their time at the airport, whether it be on arrival, before departure, or while waiting for a connecting flight. This meet and assist service can be tailored to the individual†s needs, assisting with the formalities of security and immigration control, and help deal with any issues that might arise. It may also include help with overcoming language barriers, when checking in or picking up luggage and finding your way around the airport....., As a Porter for the Heathrow Upgrade Premium Services you will be providing baggage assistance to passengers arriving or departing on all Heathrow Airport Terminals. ...., Customer Service Agents provide all necessary help and support to passengers as required by our customer airlines which may include check in, baggage processing, reservations and ticketing, boarding of flights, air-bridge operation, greeting arriving passengers, handling of VIPs, provide special passenger assistance, handle customer complaints and other duties as assigned. Initially this is a 30 hours per week requirement. Additional hours may be available if operationally required. ....

Required Characteristics: - Fluent English - A genuine service/people focused attitude and an understanding of needs of multicultural working/operating environment. - Excellent communication and organisation skills - Quick adaptation skills - Quick learning ability - Is resilient when faced with problems ...., An exciting opportunity for a positive and enthusiastic candidate to work in the Heathrow Premium Services Reservations Centre. The job role involves taking bookings and answering all enquiries pertaining to both the Heathrow Porters and Heathrow Meet & Assist services that we offer. There is also a requirement to liaise closely with these departments to ensure 100% service delivery at all times as per HAL contractual obligations. Experience not essential as full training will be provided....., We are dedicated to our vision of being able to provide the level of focused service required in all dynamic industries. Our strong and effective management team has over 100 years' experience in the service Industry. With our extensive knowledge base of service-oriented procedures and infrastructure we provide a service that enhances any organisation's ability to achieve their business objectives.