Lounge Supervisor - Emirates

£28080

Sodexo, The Edge, Oldham

Posted today, 9 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 4784934fd0fe47df8ff0f4dc9a6c24da

Ensure that all customers are delivered the highest quality of service through efficient management of assigned staff and continuous improvement to product and services. Constantly seek customer feedback and opportunities to develop the lounge product and communicate such in a concise manner to Emirates personnel.
Responsible for the presentation of all food and beverage, ensuring quality & quantity are constantly monitored, maintained and display is as per set specification.
Plan and delegate tasks to the team members before the beginning of each shift. Ensure that assigned staff are supervised, delegated, continuously trained, motivated, guided and counselled to achieve customer delight.
Ensure that all assigned staff complies with documentation requirement of updating work log records and time sheets to ensure a smooth operation.
Oversee the ordering off all produce to ensure sufficient supplies of all F&B and other materials at all times.

Essential
Front of house and customer facing experience
Experience in supervising a team
An element of food experience
Highly motivated
Attention to detail
Able to work on own initiative within a team environment
Lounge experience
Airport experience

£13.50 per hour
5 out of 7 days per week
9am till 4pm summer time and 8am till 3pm winter time