Loyalty & Cultivation Marketing Executive

Cancer Research UK

Loyalty & Cultivation Marketing Executive

£28500

Cancer Research UK, East Village, Newham

  • Full time
  • Permanent
  • Onsite working

Posted 5 days ago, 14 Sep | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: e74a281cdb034c34b51cc1527f19654b

Full Job Description

Are you self-motivated and sharp minded with an interest in loyalty, retention or supporter journey marketing that can help us beat cancer? If so, we have an exciting opportunity for you to join us as a Loyalty & Cultivation Marketing Executive.

At CRUK, we are lucky to have a large database of supporters who have helped us fund world-class research which drives forward advances in the prevention, diagnosis and treatment of cancer. The Loyalty & Cultivation team looks after the campaigns and journeys which these supporters receive, across multiple channels, to motivate, engage and inspire them to continue their journey with us.

We are looking for a creative thinker to join the team, delivering our regular e-newsletters and multi-channel campaigns to keep our existing volunteers inspired and motivated.

What will I be doing?

  • Developing inspiring and motivating content for email, digital, print and social advertising channels

  • Supporting the Loyalty & Cultivation team on the delivery of marketing briefs, coordinating the brief response, development and approval processes

  • Supporting the development of production specific briefs and work with Data Selections, Adobe, Web Analyst, Social and Marketing Delivery teams to deliver data and digital campaign set-up requirements

  • Supporting the content and creative production process, working with agencies, freelancers and internal Creative Team to develop compelling content across a range of channels

  • Working with UX experts to deliver pre-launch test and learn initiatives, sharing findings with the Senior Executive and optimising activity and assets based on results

  • Providing operational support for the campaign set-up and management process across all channels, including auditing campaign elements prior to launch

  • Supporting all aspects of campaign delivery including direct mail production and fulfilment and paid digital campaign delivery

  • Working with Adobe, Social and Marketing Delivery teams to deliver email, SMS, social and other specialist marketing activity

  • Conducting in-campaign and post-campaign analysis across all channels, evaluating against KPIs and preparing regular reports for the Senior Executive and Manager., Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive., Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.

    Understanding of end-to-end supporter journeys and the role of different channels in fully integrated campaigns

  • Experience of developing campaign assets for use across channels

  • Data-driven with an understanding of UX principles and experience of interpreting results and recommending opportunities for optimisation

  • Ability to prioritise, manage conflicting deadlines, work well under pressure and manage multiple tasks to deadline

  • A passion for marketing with an interest in external trends and developments

  • High level of IT literacy, including good working knowledge of Microsoft Office packages

  • Experience of successfully delivering campaigns, from planning through to execution and analysis

  • Proven success of good stakeholder management, with the ability to build strong working relationships and collaborate effectively.

    In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.


  • Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

    We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.

    Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.