LSC Student Support Officer

POSITION: LSC STUDENT SUPPORT OFFICER

SCALE: APT&C Scale 5

HOURS & PAY: 35 Hours per week term time only

RESPONSIBLE TO: Learning Support Centre (LSC) Manager

Closing Date: 26th September 2024. Interviews will take place w/c 30th September.

PURPOSE OF JOB:

As part of the wider pastoral and inclusion team, the role will involve working in our Learning Support Centre (LSC) to ensure it runs effectively day-to-day. The LSC is our hub where students can access support. You will work closely with the LSC Manager to ensure students are supported and any issues raised are dealt with promptly.

MAIN ACTIVITIES:

· Support the LSC Manager in ensuring the effective day-to-day running of the LSC

· Support Heads of Year with investigations into incidents. This will include gathering evidence from a variety of sources such as statements from students and checking CCTV.

· Facilitate mediations between students where appropriate

· Ensure students who come to the LSC are dealt with in a timely manner to maximise learning time

· Ensure there is sufficient and appropriate work made available to students during any time out of lessons including suspension and respite.

· Identify any students who may need additional support. Liaise closely with safeguarding/SEND/ wellbeing teams where appropriate.

· Make phone calls home for students who need to call home during the school day

· Completion of administrative tasks to support the wider running of the pastoral system such as phone calls home to arrange meetings, completion of the LSC register, distribution of back to lessons slips etc.

· Run lost property for the school

· You will be given First Aid training and cover in First Aid for breaks and absences

· You will be given training to support students experiencing bereavement

· To monitor the welfare of all vulnerable students, alerting Heads of Year and other relevant staff of concerns

· Facilitate students to be in correct uniform by ensuring uniform issues are addressed and where appropriate students are given plimsoles or spare uniform.

· Overseeing detentions for students. This will normally be after school but could also be at break time.

· Supervision of students during break times. This will involve duties outside of the LSC.

· Working as part of our wider pastoral support network

· Update parents where there are ongoing issues or concerns raised.

· Support the Attendance Team by making home visits

· Occasionally you may be required to cover a lesson when there are no other staff available.

· Undertaking any other responsibilities which may be reasonably directed by Senior Leaders

We expect our LSC Student Support Officer to:

· Always expect the highest standards from students.

· Make it clear to students what is expected from them.

· Praise students when they do the 'right' thing.

· Avoid personalising individual behaviour problems - be hard on the incidents but caring towards the student

· Remain professional at all times, maintain composure and be prepared to able to reset relationships after an incident.

· Always make your Line Manager aware of any problems that may escalate into an incident, giving them the opportunity to defuse the situation.

REVIEW ARRANGEMENTS

The details contained in this job description reflect the content of the job at the date it was prepared. It should be remembered, however, that over time the nature of individual jobs will change, existing duties may no longer be required and other duties may be gained without changing the general nature of the duties or the level of the responsibility entailed. Consequently, the school will expect to revise the job description from time to time and will consult with the post holder at the appropriate time.

CONDITIONS OF EMPLOYMENT

The above responsibilities are subject to the general duties and responsibilities contained in the written statement of conditions of employment (The contract). The post holder is required to support and encourage the school's ethos and its objectives, policies and procedures as agreed by the governing body:

· To uphold the school's policy in respect of child protection matters

• Will be subject to the National Agreement on Pay and Conditions of Service, supplemented by local conditions as appropriate and all relevant statutory and institutional requirements


• The post holder may be required to perform any other reasonable tasks after consultation


• This Job Description allocates duties and responsibilities but does not direct the particular amount of time to be spent on carrying them out and no part of it may be so constructed


• This Job Description is not necessarily a comprehensive definition of the post. It may be subject to modification at any time after consultation with the post holder


• All staff will be expected to participate in the school's performance management scheme.