Luggage Porter

Luggage porters in our team provide a warm welcome to our guests, assisting with their luggage and fulfilling their requests promptly and efficiently. They are instrumental in creating a memorable stay for each of our guests.

• Greet our guest with a warm welcome and an infectious smile



• Assists our guests in and out vehicles by opening doors courteously.



• Ensuring all luggage needs are dealt with promptly and professionally.



• Knowledgeable about the hotel facilities, activities, promotions, and happenings in the local area to provide accurate information.



• Deliver or collect any guest's packages, messages, and letters from their rooms.



• Manage luggage storage room ensuring luggage is labelled and stored neatly.
  
  A smart and professional appearance.



• Strong communication skills.



• You value being part of a team and supporting your colleagues.



• Most of all, you will have an approachable, positive, and proactive manner.



• 4-star hotel experience in a similar role would be a real advantage.
  
  With 710 spacious, soundproofed bedrooms, amazing runway views and a great selection of Food and Beverage outlets, Renaissance London Heathrow is the perfect location for airport travellers. The hotel has 15 well-appointed conference and meeting rooms, catering for up to 600 delegates. It offers a large gym facility, business centre and on-site parking with ample spaces for both guests and employees of the hotel.