MAC Specialist

The MAC & Occupancy Specialist reports daily to the Facilities Manager. His/her main function is to coordinate the logistics of people/desks movements within the organization with detailed planning and flawless execution.,

• Manage and plan general desks moves (from individual to medium and large displacements).
• Manage assets - addition/removal/ordering of furniture and special equipment.
• Coordinate and track all occupancy changes (desk swap, office layout changes), permanently maintain precise records.
• Assign desks for new hires in close liaison with relevant HR or LM.
• Communicate clearly and professionally with business stakeholders handle general internal queries, clarify concerns and identify solutions.
• Maintain discretion and confidentiality with regards to all discussed MAC plans and dealings.
• Generate and manage headcount forecasts with extreme accuracy.
• Organize, schedule and monitor own work transparently so that BOC can easily provide support.
• Handle MAC related Trouble Tickets (remedy) promptly and accurately, provide timely responses and manage overall traffic.
• Manage local key suppliers providing us with frequent support.
• Prepare for/attend the weekly MAC meeting with OSC & FM.
• Compile specific and accurate MAC bi-weekly statistics as well as monthly reports.
• Stay up to date with this document.
Additional Duties and Responsibilities
• Support the wider JLL Amazon team.
• Ensure accurate and detailed hand over is planned & passed on (for tasks for which being responsible), if absent from the business.
  
  Strong organization skills
• Strong time management skills
• Good problem-solving skills
• Proven analytical, statistical reporting and forecasting skills
• Ability to read and analyze drawings, plans, schedules, schematics
• Ability to handle difficult personalities and complex situations
• Awareness of health and safety
• Excellent written & verbal communication skills
• Proficient with the use of Microsoft Office tools
Experience
• Client facing experience in a quality driven environment
• Exposure within an international corporate organization
Qualifications
• Education: Diploma/degree level
  
  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
About JLL - We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honoured to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together., We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success. Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay. We can't wait to see where your ambitions take you at JLL., Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.