Maintenance Engineer - North

This role sits within our Private Sector FM business division that provides catering, cleaning, hard services, pest control, and security services to a wide range of prestigious clients, within the Venues market. About The Role: Days of working: Monday to Friday The Multi-skilled Maintenance Engineer will deliver quality engineering, and will also be responsible for the planned and reactive maintenance of electrical and mechanical equipment through clients office space, through the application of acquired electrical/mechanical diagnostic skills. Your main responsibilities will include:

• Implementation and maintenance of scope of works, PPM schedules and relevant data collection from contractors.
• Know and manage the business by effectively using MI reports, assessing individual results, and developing specific actions directly related to the management of the building and clients.
• Customer engagement must be a point of differentiation aimed at quality, ideas, acknowledgment and inspiration, which leads to an emotional and loyal brand and customer.
• Set high expectations for results and hold colleagues accountable to the measurable KPI scores associated
• To ensure operations are delivered in line with the company accreditation requirements, i.e. ISO:9001, 14001 and OHSAS:18001
• Full compliance with company operational platforms i.e. OCS Operations Processes
• Total compliance with HSE and statutory requirements related to the respective client service provision
• Ensure the overall people plan of the contract reflects high standards, succession planning, coupled with consistent mentoring and people development.
• Direct a standard with the contract management that reflects a staffing approach that meets the client requirements.
• Understand and administer the HR policies and procedures and ensure compliance with them.
• Responsible to consistently and effectively communicate the company objectives to all site teams
• To ensure all work is carried out in a safe, proper and thorough manner taking into account Health and safety legislation, OCS policies and procedures, risk assessments and method statements
• To be contactable, in an FM emergency, outside of working hours via the Security control room should the need arise, make operational decisions, and coordinate an appropriate response to ensure business continuity.
• Maintain confidentiality in all aspects of client and staff information.
  
  Good experience of working within a high profile customer facing environment is a requirement for this position along with strong administration skills. Specific competencies within this general requirement include the following:
• Ability to articulate thoughts into clear and concise written and verbal communication
• Strong leadership skills; inspiring interpersonal effectiveness to motivate team, train talent and effect change; willing and able to be a "doer" and "influencer"
• Excellent time management organisation and focus on ability to prioritise and multi task, with ability to focus on detail
• Experience at supervisor level
• Relevant H&S Qualification (desired not essential)
• IT literacy skills in MS Outlook, Word, Excel and PowerPoint
• 17th/18th edition or equivalent HVAC qualification
• Right to work in the UK
  
  OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.