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Maintenance Support

Cascade Group Service Limited

Maintenance Support

£30160

Cascade Group Service Limited, Norwich

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 24 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 1b24ed601ca04aab9377cfe97b63d540

Full Job Description

  • To provide maintenance services, in accordance with current best practices, according to policy and procedures, agreed standards, legislative requirements and relevant regulations under the direction of the Maintenance Manager and CEO.

  • To action both planned and reactive maintenance issues to prioritise in terms of urgency, Assist in the assessment of the effectiveness of maintenance implementation and delivery

  • Implement actions to meet and maintain maintenance standards

  • Maintenance and completion of accurate records

  • Systematically solve day-to-day problematical issues which arise

  • Ensure that Cascades' rights are protected

  • Be responsible for promoting and safeguarding the welfare of those individuals they support

  • Coordinate and liaise with external agencies to ensure that Cascades buildings and vehicles are compliant with the relevant governing bodies/legislation.


    • Working with Others:

  • Develop effective working relationships with the other employees within Cascade

  • Be involved in the implementation and maintenance of the service's quality assurance programme

  • Cooperate with the implementation, evaluation, orientation and induction of all new employees

    RQF Diploma/HNC/City and Guilds in Maintenance or Building Services ( Desirable )


    • Specific Requirement for Skills

    Proficient Written Skills ( Essential )
  • Ensure accurate, legible maintenance schedules are completed and maintained


  • Assist in the formulation and implementation of maintenance policies and procedures


    • Communication Skills ( Essential )
  • Good English - Written and verbal

  • To communicate effectively with Cascade and their visitors


    • Building Maintenance Skills ( Essential )
  • Good English - Written and verbal

  • To communicate effectively with Cascade and their visitors


    • Specific Requirement for Previous Experience
  • Experience of working in a similar environment ( Essential )

  • Previous experience of working in a maintenance role ( Essential )

  • Previous employment in the building trade ( Essential )

  • Experience of working with Service Users who have additional support needs ( Essential )


    • Value-Based Personal Qualities

    Working Together

  • Involve Service Users, family, external agencies & colleagues

  • Speak up when things go wrong


    • Respect and Dignity

  • Understand person-centered care and can demonstrate treatingpeople as individuals and respecting choices

  • Promoting independence and encouraging appropriate risk taking


    • Everybody Counts

  • Ensuring no one is discriminated against or excluded

  • Facilitating people to 'speak up' about concerns and acting upon them


    • Commitment to Quality of Care

  • Striving for quality in everything we do recognising and understanding what quality in care means for people using the services

  • Being accepting about criticism and focusing on improvement

  • Being open to new opportunities for learning and identifying the limits of skills and knowledge


    • Compassion

  • Treating people with kindness

  • Understanding the importance of empathy in all areas of employment

  • Understanding the values of others and always providing a caring service


    • Improving Lives

  • Focus on how things could be done better and sharing ideas

  • Understanding of wellbeing and what is important to people using the service

  • Improving outcomes for people

  • Ensuring appropriate services are provided for people using the services