Management Information & Statistical Services Manager

This is an exciting opportunity to join a unit that has a responsibility for delivering service improvement across the Force for the benefit of the public.

We are looking for Management Information and Statistical Services Manager to lead on the provision management information internally and externally in accordance with statutory requirements and provide specialist advice on the measurement and interpretation of crime and other statistics.

The post holder will need to develop a detailed understanding of our information systems to facilitate the delivery of management information products. The post holder will oversee, on behalf of the Force, the submission of data to the Home Office in compliance with the statutory Annual Data Returns (ADR) and to other external stakeholders such as HMICFRS. The successful candidate will also be responsible for ensuring reliable, timely and accurate provision of Service Improvement Management Information (MI) internally, to inform Chief Officers, supervisors and staff of current performance.

You will supervise a team responsible for interrogating Force databases, collating and assessing the data in order to provide management and other statistical information to internal and external customers either on a regular basis or in response to an ad-hoc enquiry and produce written reports as appropriate. You will assess each request to ensure the data provided is in accordance with the Force's statutory obligation, Force policy, information sharing agreement and relevant legislation. You will be expected to review Force IT systems and the data reports to improve data quality and ensure that information can be extracted as efficiently and as effectively as possible. You will need to continuously develop your own technical skills and understanding of the organisation to facilitate this.

In the role, you will also work with the Service Improvement analysts, advisors and technical developers to drive improvement for victims of crime across the Thames Valley. The post holder will be oversee the processes associated with the carrying out of staff, user and public surveys.

Proven experience in the production of statistical information, including the development and interpretation of measures of performance is essential. You will have a degree and/or experience of research and statistics in police or similar environment. You will need excellent communication skills and substantial experience of using Microsoft Office together with the ability to learn new systems. You will also be highly motivated, with the ability to plan and manage workloads as you will be working to strict deadlines. Strong decision-making and problem solving skills as well as the ability to innovate and influence changes are required. Knowledge of a range of areas of policing and a professional qualification in analysis is desirable but not essential.

At Thames Valley Police (TVP) we work together to protect our communities. Whether as an officer, staff member or volunteer, you will make a difference and play an important role in helping achieve our mission. As you take on a role with pride and confidence, you will be supported, developed and valued, ensuring you can be at your best in the service of our communities. Learn more About Us.

Working Smart. You will be joining an organisation that strives to improve every day. In the post-pandemic era this means changing the way we work and deliver our services, which brings a number of benefits including a more flexible and capable workforce.

Supporting You. Your wellbeing and safety is at the heart of all we do. Whilst you are doing the work that matters, we'll be supporting you via a wide range of Wellbeing services, partnerships and initiatives. We have a number of active staff support networks and buddy schemes which you will have access to and can be involved with. We also offer a comprehensive range of benefits and discount schemes, some provided directly by the organisation and others via partnerships including Blue Light card. Learn more about how we will be Supporting You.

Developing You. We promote a culture where your continuous professional development and learning is actively encouraged and where people have the opportunity, and responsibility, to achieve their full potential.

Valuing Difference. We are committed to building a workforce that better reflects the communities we serve and an inclusive culture that not only values, but finds strength in difference. Learn more about how we are Valuing Difference.

Vetting. All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case by case basis.

As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 29 days annual leave per annum, pro-rata for part time (plus Bank Holidays), flexible working conditions, a wide range of lifestyle discounts, career development opportunities and have the option to join a local government pension scheme. To view a full list of our benefits, please click the below link.