Manager, Campaign & Creative Management

Amazon Advertising is looking for an experienced Manager for our Campaign & Creative Management (CCM) team. As our advertiser's "go-to" experts on Amazon Advertising's processes related to our advertising policies and creative services, CCMs earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers' experience. The leader of this team will be expected to own their business and the needs of their customers in relation to campaign and creative management. Managers of CCM teams develop direct customer relationships, and are skilled project and/or program managers, delivering quantifiable service improvements in line with customer needs. They develop high performing teams with clear goals to ensure team success, and partner closely with sales, account management and design leadership to deliver results that matter to customers. Leaders in this team have direct accountability for continuously improving customer satisfaction and efficiency of our teams. As result, they establish partnerships with the Amazon teams that create our products and provide input to their roadmaps to help improve experiences for customers.

To excel in this role, the ideal candidate will need to: - Exhibit excellent judgment

• Hire and develop great people
• Have relentlessly high standards (is never satisfied with the status quo)
• Be able to dive deep and is never out of touch with the details of the business or the technology
• Expect and require innovation of her/his team
• Have passion and convictions and the innate ability to inspire passion in others
• Strong results orientation
• Think big, Bachelor's degree
• Experience analyzing data and best practices to assess performance drivers
• Experience influencing internal and external stakeholders
• Experience with sales CRM tools such as Salesforce or similar software
• Experience in digital advertising and client facing roles with a focus on data analysis
• People management experience
Preferred Qualifications
• Knowledge of digital advertising or search advertising or analytics solutions (e.g. Google Analytics)
• Experience with annual brand and media planning
  
  At Amazon Advertising, we sit at the intersection of advertising and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive return on investment for our advertising partners. We strive to make advertising relevant so that customers welcome it - across Amazon's ecosystem of mobile and desktop websites, proprietary devices, and the Amazon Advertising Platform. If you're interested in innovative advertising solutions with a relentless focus on the customer, you've come to the right place!, Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.