Manager, European Marketing Services

As part of the European Marketing Services Hub team, the Manager will be focused on leading the financial business operations for European Marketing Services (MS). Marketing Services is a growing business within Visa and delivers value to clients through a range of services, from advisory to execution to sponsorships, via close partnerships with Visa Consulting & Analytics (VCA) and our sales organizations. The European Marketing Services Center of Excellence (COE) is focused on supporting our MS teams by sharing best practices, developing training and communications materials, advancing key strategies to drive business growth, and ensuring efficient operating processes. This role will focus on financial operations: supporting and analyzing the European project pipeline in order to provide project visibility across the region and to Visa Executives. In addition, the Manager will work on key strategic projects in partnership with the European Marketing Strategy & Operations team that drive overall Europe Marketing priorities and develop improved processes that drive operational efficiencies for the broader team. This is a unique role: you'll need problem solving expertise, excellent communication skills and executive presence, and a strong desire to drive improvement in how marketing drives the business. If you're analytical, creative, detail-oriented, collaborative and comfortable working in a fast-paced environment, we'd love to talk to you. Responsibilities:

• Own and manage your work product. Lead projects or major project workstreams with limited oversight, reporting to the European Head of Marketing Services.
• Support monthly process for tracking key projects and anticipated impacts on business (revenue and resource requirements), in partnership with VCA, Finance, and MS teams across Europe, conduct deep dive analyses as needed to identify key trends, issues and opportunities
• Facilitate ongoing operations across key COE touchpoints, including recurring meetings with Cluster Client Marketing leads, VCA and finance
• Support key pricing strategy decisions: conduct additional pricing deep dive analyses as needed
• Determine additional analytic needs/opportunities to support the growth of Marketing Services, including evaluation of project results
• Develop clear and concise executive level communications
• Support workstreams related to European Marketing annual planning, including overseeing timelines, managing inputs from team, identifying areas for efficiencies/savings, developing businesses cases for incremental headcount and spend
• Develop and track annual goals for Marketing Services and the broader EU Marketing team, including partnering with key stakeholders to set the right targets and reconciling goals with business and regional function
• Identify, develop and implement new process improvements in support of business, including responses to Audit or Operational Risk findings.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.


• Experience in Marketing, Consulting or Research preferred
• Superior analytic and problem-solving skills, with demonstrated intellectual and analytic rigor,
attention to detail and ability to structure and analyze financial models
• Strong process orientation, able to create processes from scratch and able to identify and drive
continuous improvements
• Strong financial acumen and ability to partner with all divisions of Finance
• Highly proficient in Excel, Word, and PowerPoint, you're comfortable managing spreadsheets,
devising formulas, creating pivot tables, and performing data analysis, while also building executive presentations
• Strong written and verbal communication skills, you create visually clear, concise, and insightful
work product and are comfortable presenting to senior leaders
• A relationship builder who earns the trust and rapport of partners at multiple levels
• Proven ability to thrive in high pressure situations and a fast paced and matrixed environment
• Comfortable juggling multiple projects and quick to adapt to shifting priorities
• Team-oriented and collaborative, driven and resourceful, innovative and curious, positive and
proactive - always looking for ways to do things better

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.