Manager - Pricing Strategy - Global Clients Group

The Merchant Pricing Manager - Global Client Group (GCG) - is responsible for managing the pricing strategy and financial analyses for several of American Express' largest global merchant relationships. This position will also drive the merchant pricing and commercial negotiation strategy for several of the most strategic accounts across a variety of different industries., The Manager is also responsible for supporting important broad-scale pricing initiatives aimed at preserving our merchant discount rate while balancing the organization's goal for profitable charge volume growth and merchant expansion - essential to the strength of our business.

This is an excellent opportunity for an individual to gain deep knowledge of the Merchant business, as well as exposure to and insight from senior leaders across the Blue Box. The Manager should be a dynamic individual who can work closely with senior leaders and has the right ambition to drive change.

• Undergraduate degree (or equivalent experience) and multiple years work experience in an analytical role


• Strategic thought leader with the ability to work through unstructured problems and develop clear action plans


• Strong aptitude for analytics; demonstrated ability to develop sophisticated financial models and draw value-added insights from large amounts of financial data


• Strong relationship management and collaboration skills with the ability to influence others in situations where there may be different goals


• Excellent communication skills - both written and oral - with experience leading discussions with senior leaders where decisions need to be made based on the facts presented


• Ability to excel in a fast-paced, dynamic team environment, which places a premium on driving results


• Creative thinker who is willing to question traditional ways of doing things and develop new approaches to old challenges


• Strong project management skills with full ownership from analysis through to implementation


• Passionate focus on the customer; demonstrated desire to understand and solve for customer needs


• Demonstrated ability to handle multiple requests and prioritize accordingly


• Capacity to remain calm and flexible under pressure


Preferred Qualifications

• Experience with SQL and large database querying, with the ability to uplift team capabilities
  
  With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.


At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Global Merchant and Network Services (GMNS) Pricing team is responsible for the single largest source of American Express' revenue: Merchant Discount Revenue. The team works closely with multiple business partners to determine the optimal pricing to encourage merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction. Ultimately, we drive GMNS revenue and profit growth through customer-centric pricing principles, more flexible pricing architecture and innovative pricing solutions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries


• Bonus incentives


• Support for financial-well-being and retirement


• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)


• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need


• Generous paid parental leave policies (depending on your location)


• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)


• Free and confidential counseling support through our Healthy Minds program


• Career development and training opportunities