Manager's Control Coordinator-Director (Hybrid)

Manager's Control Assessment (MCA or Risk and Control Self-Assessment) coordinator is responsible to oversee the direction within TWCS and facilitate collaboration outside of TWCS with the Central Risk and Controls team in Services. Scope of the responsibilities will include implementing strategic delivery of the MCA program and ensuring full compliance with the Citi procedure for executing the MCA transformation, and BAU activity following the transformation. Excellent communication skills required to provide messaging on MCA to Controls Team Peers as well as Product Heads, at a senior level. The incumbent is expected to:

• provide advanced judgment and conduct in-depth quantitative or qualitative analysis to solve problems and develop new, innovative solutions to effectively manage risk.
• Required to analyze MCA results, decipher if there are pervasive issues within the business and effectively communicate results to Controls group for further discussion and problem solving with Product Heads and Senior management.
• Proactively be looking to improve on the MCA and the results that are generated to obtain valuable insight as to the operating effectiveness of the control environment for TWCS., Enhance first line oversight of MCA implementation requirements, oversee administration and maintenance of the implementing Standards and Procedures, and establish a governance construct for their review and approval of these documents.
• The governance model should consist of an Executive Committee and approval Working Group, with representatives from products areas, support functions, and regions that make up the business.
• Training delivery and design relevant for all TWCS Staff
• Organize workshops and coordinate discussion with Process Owners, Risk Owners, and other impacting users of the MCA framework across TWCS.
• Understand and coordinate dependencies with other Citi Programs (e.g. Services Controls, Central Monitoring and Operational Risk Management frameworks)
• Establish TWCS level metrics and quality assurance standards/framework for the MCA program in line with the Services Central Governance framework.
• Assist in reviewing and challenging within the FLUs the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
• As a key business/product compliance and regulatory risk manager and thought leader for TWCS responsible for establishing internal strategies, procedures, processes and programs to prevent violations of law, rule or regulation and design and deliver a risk management framework that maintains risk levels within the risk appetite and protect the franchise.
• Working knowledge of Compliance laws, rules, regulations, risks, and appropriate controls preferred
  
  Extensive experience in Compliance, Operational Risk, Legal or other control related function within a financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; extensive experience in area of focus; previous experience managing staff.
• Sound understanding of the Trade/ Transaction banking business and the key risks in the business.
• Highly motivated independent strategic mindset
• Ability to articulate complex problems and solutions through concise and clear messaging.
• Team player who is adaptive and resilient amid change
• Outstanding communication and presentation skills required for all levels of the organization.
• Demonstrated sound business judgment. Proven track record in risk and control oversight (including significant experience in identifying risks, control issues, implementing corrective actions and best practices)
• Track record leading Control related projects and programs.
Education:
• Bachelor's/University degree, master's degree preferred.
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.