Maritime Support Officer

Land-based fleet operations officer joining a 24h watch standing rota to monitor navigation, safety, security, legal and environmental aspects for the entire MSC Cruises / Explora Journeys Fleet as well as being responsible for any crisis activation and management during their shift.

• Follows a 24/7 shift pattern, including nights, weekends and holidays;



• Performs shift specific and other assigned tasks (e.g. daily, weekly, monthly checks, ) within the required time period, records all entries in the "Maritime Support Centre" log book;



• Acts as the first point of contact for the fleet for general assistance and reports any discrepancies between shipboard practice and Safety Company Policies;



• Manages level 0 & 1 Operational Events and assists in the management of level 2/3 Crisis ;



• Monitors all equipment ensuring that overview of vessels is available at all times, and communicate with relevant stakeholders in case of equipment issue;



• Monitors voyages of all vessels, including itineraries and arrival/departure schedules, arrival/departure manoeuvres and react to pre-determined triggers warning of possible unsafe situations;



• Monitors current and forecast weather conditions;



• Conducts tests with all communication platforms to check functionality and reports and follows up any non-conformity;



• Assists in planning and participate in companywide drills, including the preparation of after action reports;



• Assists in planning, preparing and conducting training of colleagues from other departments forming part of the emergency group ashore.