Marketing and Communications Executive - London

Reporting into Director of Sales, you will be responsible for the direct the overall smooth coordination of The Sales & Marketing Department and to support all members of the Sales Team including the Director of Sales. To work closely with, and support the Director of Sales & Marketing on all departmental disciplines including Sales, Events, Revenue Management and Marketing & Communications.

• Microsoft applications (Windows, Excel, PowerPoint, Word, Outlook)
• Delphi, Opera or similar PMS system
• A proven track record and ability to provide high levels of service under pressure.
• Exceptional communication and customer service skills, both written and spoken.
• Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.
• An understanding and willingness to contribute to a 24h operational schedule when required., A proven track record and ability to provide high levels of service under pressure.
• Exceptional communication and customer service skills, both written and spoken.
• An understanding and willingness to contribute to a 24h operational schedule when required., Be You: Be creative, innovative, and enthusiastic, showing your personality and flair.
Be Kind: Demonstrates humility and generosity through emotional connection with colleagues and guests. Be Happy: Consistently uplifting colleagues and guests through a joyful connection and positive personality. Be Confident: Openly shares knowledge and skills with other colleagues to achieve excellence. Have Your Purpose: Demonstrating care and responsibility within your role, to make a tangible impact on the business.

The Raffles name is synonymous with luxury, glamour and extraordinary adventure. Raffles London at The OWO on London's Whitehall, unites the allure and heritage of Raffles with one of the world's most historic addresses. This fine Grade II
• Edwardian building has been transformed into a spectacular stage for dazzling celebrations; with fine dining, lively bars, the latest in wellness and beauty therapies, the most luxurious suites and rooms, versatile ballroom and event space. Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections.
  
  Not only will you be joining one of the worlds best hotels you will also receive great benefits including:
• 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days).
• Staff meals whist on duty.
• Free dry cleaning for uniform.
• Employer pension contribution of 3%
• Enhanced sick pay.
• Enhanced maternity, paternity and adoption pay.
• Life Assurance 1x salary
• Employee assistance program, including virtual GP and financial advice.
• Season ticket loans and cycle to work scheme.
• Colleague gifting to celebrate special occasions.
• Paid days off to move house or give back time to a charity of your choice.
• Internal learning and development programmes tailored to you.
• Fun-filled events, whether that's a pub quiz, team run or festive party.
• Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.
• Worldwide development opportunities across Accor's extensive brand portfolio.