Marketplace Operations Executive

At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That's why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support. As a Marketplace Operations Executive you will be responsible for onboarding & supporting third party sellers onto the Tesco Marketplace platform, to drive scalable growth by optimising and enhancing our product assortment. You will be responsible for Manage the on-boarding of third party sellers onto the Tesco Marketplace platform

• Develop and demonstrate sound technical and business understanding of the marketplace platform and what is needed to maintain a high bar for our customer experience on-site (item data quality, etc.)
• Use this knowledge to educate and support sellers to successfully launch and maintain their business on the platform
Monitoring quality of Marketplace and identifying areas of improvement
• Establish and maintain audit processes for marketplace listings, ensuring sellers are adhering to guidelines
• Establish important metrics for quality and build a regular reporting process to monitor these metrics
• Identify areas of improvement and opportunities for continuous development of the Marketplace proposition
Be the subject matter expert for the seller on-boarding and Marketplace catalogue
• Work with partner teams (CEC, product/tech) to investigate issue and identify solutions
You will need Operation skills relevant for this job:
• Data Manipulation (Microsoft Excel/Reporting)
• Ability to quickly grasp a solid understanding of multiple product systems (custom built or third party)
• Handle multiple tasks with contending priorities
• Project Management
• Continuous Improvement (CI)
• Good communication
  
  Experience in working in an Online and/or Multichannel/Omnichannel Environment, especially Retail
• Collaborating with numerous partners of varying technical/IT experience
• Workload/priority management
• Project Management
#LI-DS2 #LI-Hybrid, Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It's part of what makes Tesco such a great place to work, and we're proud to have been accredited as one of Britain's Top Employers again this year. We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers. But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers


• Annual bonus scheme of up to 10% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing