Matchday Restaurant Manager

A typical shift is 8 - 10 hours depending on the game and restaurant. This is a casual, hourly paid position. In our corporate restaurants and bars, you will be responsible for:

• Welcoming and serving our customers in a formal dining environment.
• Efficiently managing a team of up to 25 waiting and bar staff providing exceptional customer service to our Delia brand standard.
• Overseeing the team to deliver service within strict timeframes.
• Engaging with customers and following up on feedback.
• Excellent knowledge of the food and drinks menu.
• Maintaining the presentation of the restaurant throughout the day.
• Ensuring food hygiene standards are always achieved.
• A thorough knowledge of any allergens contained in the menu, working with chefs to ensure customer dietary requirements are adhered to.
• Ensuring accuracy of order taking, food delivery and clearing.
• Speed of service and drinks delivery from our corporate bars.
• Ensuring your restaurant and bar is cleaned to the highest standard.
  
  Experience in hospitality management is essential., Strong people management and organisational skills.
• Experience in a the management of restaurants or other relevant experience.
• The ability to motivate and lead by example, performance management and the mentoring of new team members.
• A resilient, calm and confident approach to working in a fast-paced environment.
• The commitment and enthusiasm to drive results.
• A can-do positive attitude with the ability to lead as well as being a hands-on team player.
• Excellent communication and interpersonal skills.
• Pride in your appearance and that of your team as ambassadors for Delia's Canary Catering.
  
  Competitive rates of pay.
• A unique working environment.
• 20% discount in all Club shops.
• 10% discount in Delia's Restaurant & Bar.
• The opportunity to work non matchday events.