Maternity Support Worker | Lancashire Teaching Hospitals NHS Foundation Trust

Under the guidance and supervision of the midwifery team you will be responsible for providing personalised care for women and families in the postnatal inpatient setting.

You will proactively engage with women and others in order to build and maintain positive relationships. Ensures all women and babies requirements are met with respect, privacy, dignity, sensitivity, empathy and recognising diversity at all times

We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

You must have completed the care certificate, must have GCSE Maths and English at grade c/5 or above and an NVQ level 2 in care or equivalent. Evidence of completion of band 2 MSW competencies will be required to commence in post as Band 3. You will be asked to provide the certificates if appointed

Proactively engageswith women and others in order to build and maintain positive relationships. Ensures all women and babies' requirements are met with respect, privacy, dignity, sensitivity, empathy, and recognition of diversity at all times.
Provide good qualitypersonalized carein accordance with agreed local and national standards.
Support theadaptation to parenthood.
Understands and gains validconsentprior to action or providing care. Has the knowledge to document this promptly and clearly.
Recognises changes in either mother or baby's condition and understands to report any concerns, including those expressed by the women (or their families), to the midwife.
Ensures ownclinical practice is safeand appropriate at all times.
Assists in the implementation of direct clinical care, performing a range of relevant clinical skills.
Act within the limits of yourcompetence and authorityand adhere to local protocols and procedures.
️ Make use ofsupervision. Participate in regular supervision in line with local guidelines to continually improve performance and gain support.
️ Demonstrates an understanding of and usescare plansduring shift, identifying and reporting women's needs not included in the individualised care plan to the midwife in charge.
Communicate and work as an effectiveteam memberof the clinical team to achieve desired outcomes that promote the well-being of mothers and babies.
Have awareness ofsafeguarding issuesand report any concerns to the midwife in charge immediately.
Demonstratescompassionby recognising and responding to individual needs in a warm, thoughtful, sensitive, and helpful way.
️ Is able to maintainprofessionalismwhen dealing with aggressive, abusive, or distressed patients or relatives.
Understands the importance of providingsmoking cessation interventiontraining and sign-posting patients appropriately.
Understands the importance of both thephysical and mental well-beingof the woman and her family. Knows how to refer women to appropriate interventions.
Competent in advising women and their families aboutSafe Sleeping.
Ensurepersonal fitness for work, presenting a positive image of self and the organisation. Maintain professional conduct, including appearance, at all times.
Take responsibility for theself-development of skillsand competencies through participation in training and development activities, maintaining up-to-date technical and professional knowledge relevant to the post.
Is able tomanage and prioritise own workloadas appropriate.
Is competent to performmaternal observationsand other aspects of clinical care following appropriate training and/or until relevant competencies are achieved.
️ Recognise and respond appropriately tourgent and emergency situations, ensuring the patient receives appropriate care and notifying the midwife in charge as soon as possible.
Maintainconfidentialitywith regard to the Data Protection Act for all information received.
Comply with legal requirements for maintaining confidentiality by maintaining strict confidentiality of all issues concerned with the service. Adhere to the requirements of the Data Protection Act 1984, information governance, and Caldicott Principles.
️ Recognises the importance ofdocumenting all careappropriately and contemporaneously.
️ Is able tocommunicate effectivelywith staff, colleagues, patients, and their families with sympathy and sensitivity where appropriate.
Actively participates in theappraisal process, undertaking identified learning and development opportunities as agreed with the manager.
Takes personal responsibility to ensure ownmandatory trainingis fully compliant.
Undertakes training and practice of agreed clinical competencies for designated areas, keeping up-to-date with changes in clinical practice and the effect of these changes on your role.
Act as an effectiverole modelfor new members of staff.
Provide support to thetraining of new members of staff.
Undertakecoaching or mentoringwith new staff to support them.
Support Trust values by ensuring that effective channels are used to canvas the views and concerns of all patients and their families.
Understand the importance of following all local and Trust policies and guidelines to ensure patient safety and well-being is not compromised.
Ensures awareness of when and how toreport untoward incidentsand how to respond appropriately to patients or their families.
Understands to reportaccidents, incidents, or lossesas they occur to the midwife in charge.
Understands the importance of maintaininginfection control standards and hygiene.
Make sure your actions reduce risks to health and safety by maintaining a tidy environment at all times, cleaning equipment before use, and supporting the maintenance of equipment by reporting any faults as per local procedures. Adhere to health and safety policies and report incidents and risks identified through incident reporting or via the line manager.
Ability to contribute toservice development, participating in audits to measure that standards are achieved.
Recognises the importance of addressing and reportingbehavior that undermines equality and diversity.
Foster people's equality, diversity, and rights by beingproactive against discrimination.
To have an understanding of differentcultures, religions, etc., and recognising any barriers to communication, taking action appropriately to respect individual rights.

We are looking for an enthusiastic and motivated individual with good inter-personal skills who is willing to work within the Postnatal Ward.

If you have a passion for providing high quality care then come and join our team of like minded experienced staff and contribute to the excellent service we provide for women, babies and families. We value our staff and understand the need for support and job satisfaction in your role.

This is a band 3 post specific to maternity care, You must have completed the care certificate, must have GCSE Maths and English at grade c/5 or above and an NVQ level 2 in care or equivalent. Evidence of completion of band 2 MSW competencies will be required to commence in post as Band 3. You will be asked to provide the certificates if appointed.