MDP - Fleet Admin Officer

Hires - Authorise Hire requests from around the force in the absence of the Deputy Fleet Manager, in line with policy. Raise any queries or anomalies with the Fleet Manager.
Scheduler - Act as Scheduler for all Fleet department vehicles, ensuring that mileages and fuel use are recorded and vehicles are in a good condition and Service, Maintenance, Repairs and Inspections (SMRI) incidents are actioned
Pool - Act as focal point for all HQ pool vehicles, receiving requests and allocating vehicles in line with local policy and availability.
Administration for local fleet records - Maintaining up to date spreadsheets of Air IDs, M6 Toll cards, pool vehicle fuel cards, etc
Monitor accident reporting data - escalate any discrepancies to the Fleet Manager
Vehicle Off the Road - Cross reference weekly updates from lease providers with fleets record and escalate to fleet manager where required
Charge monitoring - gathering evidence to support charges before authorised by the ADO, including telematic, hire car damage, etc
Complaints - write up and forward on complaints when requested for poor service received under the contract
General Queries - Ensure that the Fleet Group Mailbox is maintained and emails and queries are acted on accordingly. Ensure that telephone queries are answered and forwarded to the relevant member of the team.
Documents and Filing - Ensure that all relevant Fleet documents are assessed and stored correctly in line with policy and any document queries/anomalies are raised through to the Deputy Fleet Manager.
Data capture - run reports on financial queries for cost monitoring
Bulletin - collate information and cascade to relevant parties through the MDP Bulletin
Minute and note taking - Ensure all relevant points in meetings are accurately recorded and shared with attendees
Managing the administration of Penalty notices - including speeding, parking, toll, etc to ensure they are captured in line with local authorities timelines
Assist Deputy Fleet Manager and Fleet Manager - Assist in all other Fleet matters when requested by the Fleet Manager or other members of the team.