Meals and a Chat Rider

"Meals and a Chat" is one of the many services provided at Nourish Hub in partnership with the Council's Adult Social Care department. This service goes beyond the traditional "Meals on Wheels" program by offering a greater variety of meal options and social interaction through wellbeing checks during delivery.

We cater to a diverse range of dietary requirements and preferences, including Asian, Afro-Caribbean, Halal, and Classic British cuisines. Meals are delivered by electric cargo bike three days a week, supporting our commitment to environmental sustainability.

Delivery days are Monday, Wednesday and Friday. Minimum 12 hours a week with regular holiday cover for the Meals and a Chat Manager.

This role is subject to an enhanced DBS check.

Main Responsibilities:

· Deliver our Meals and Chat service to elderly and vulnerable residents of Hammersmith and Fulham, using our Electric-Cargo bike.

· Provide a friendly face and a wellbeing check to our service users, reporting to the council's social care team.,

• Outline your experience in supporting a diverse community audience or those facing social issues.


• The role involves daily riding of an electric cargo bike. What experience do you have riding a bike on public roads?


• Please tell us about an interaction that left a customer or service user feeling positive, and what you did to make this happen.
  
  · Experience engaging with a diverse community audience, remaining professional and approachable.


· Awareness and understanding of social issues, particularly those affecting elderly and vulnerable residents

· Confidence to ride an electric cargo bike across the borough

· Excellent communicator and team player