Medical / Academic PA

The Scheduler is an integral member of the Private Care Medical Day Unit team, under the

supervision of the Scheduling Co-ordintor. The post holder will coordinate all administrative

aspects of the Day Care Services including data collection, reception, and clerical duties. The

working days will be Monday Friday various shifts patterns 7.30am -8.00pm.

Detailed job description and main responsibilities

• To deal with all new patient chemotherapy referrals from clinicians, ensuring that the first chemotherapy treatment is scheduled within Private care Times targets.


• To liaise directly with the patient regarding their treatment, providing information and reassurance and managing patient expectations around the chemotherapy experience


• To liaise with the clinical teams and nursing staff to prioritise the scheduling of new referrals.


• To schedule all chemotherapy treatment on the Medical Day Unit in line with local guidelines and protocols.


• To plan patient treatment and unit capacity efficiently, having consideration for a range of influencing factors such as the nursing staff rota, pharmacy turnaround times, availability of blood results etc.
  
  Good general education, ELC (European Computer Driving Licence) or equivalent


• NVQ Customer Care


Experience

Essential criteria

Experience of working in a healthcare environment,
• Ability to work as part of a team


• Patience and understanding of patients' needs


• Evidence of commitment to customer care initiatives


• Awareness of patient confidentiality


• Experience of working with computers
  
  The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups.


We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential.

We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications.

We advise you to submit your application as early as possible to prevent disappointment.

Flu Vaccination What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus.

Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

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