Medical Administrator

Job Summary To provide general secretarial / workflow administration support for all Doctors and Nurse Practitioners and occasionally to the Practice Nurses and General Manager. To provide an efficient audio, copy typing and word processing service for the GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and professional manner and clinical data entry where required. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To liaise with patients/hospitals staff/consultants and any other outside agencies as required.DAILY DUTIES Complete tasks on workflow Process Out of Hours Process docmans Process ERISS notifications Generate referrals using e-referral system Typing of referral letters from Lexacom and or by personal dictation using shorthand. Typing minutes and
protocols. Patient/Hospital/Consultant queries. Check e-referral system for rejections Message taking Collection of Mail from Admin Tray in doctors room for processing. Checking and processing of emails etc. throughout the day. Post Out. WEEKLY / MONTHLY DUTIES Special patients note to Out of Hours. Take & type minutes for the away days. Administration of death correspondence. Attend Away Days. GENERAL Participate in Health & Safety. Be aware of policies. EDUCATION To be willing to increase your knowledge and skills via training courses etc. COMMUNICATION To report any problems to the Assistant Practice Manager. To ensure continuity of the smooth running of the Administration Office by arranging holiday cover with the Assistant Practice Manager. THIS LIST IS NOT EXHAUSTIVE BUT IS MEANT AS A GUIDE TO THE MAIN RESPONSIBILITIES AND MAY BE AMENDED SUBSEQUENT TO DISCUSSION WITH THE POST HOLDER.