Medical Administrator - 16hrs (2 days)

To support the Partners and Practice Management to deliver a quality service to patients through the provision of an effective and efficient reception service. Reception: To provide an effective reception administration service. To operate computer systems for the dimensions of the role. To manage telephone service and provide efficient telephone service To carry out any other tasks allocated by management Main duties and Responsibilities: Administration To have a thorough knowledge of all practice procedures. To work in accordance of written protocols Pulling/filing notes for surgeries and update as necessary Filing post in medical records if applicable Fax and photocopy as requested Ensuring messages and information is passed on to relevant members of staff oroutside agencies Distributing clinical documents to clinical staff Actioning tasks assigned by Clinicians and passing on relevant information. Reception Receiving patients consulting with members of practice team Handing completed
repeat prescriptions to patient and checking name and address. Be able to cover all reception position as necessary Explaining surgery procedures as required Appointments Process appointment requests for today / future appointments from patients by telephone and in person. Deal with visits requests Scanning of documents on to patient electronic records, if required Telephone Have working knowledge of telephone system, during and after hours. Provide an efficient system of answering the telephone using a courteous and friendly manner Other Tasks Ensure reception area is kept tidy and ready for use Ensure building security have thorough knowledge of doors/windows/alarm. Provide refreshments if requested Any other tasks allocated by the Practice Management Computer General data input and information retrieving Registrations of new patients computer data entry and medical records. Process change of patient details e.g. change of address both electronically andpaper records Support work of
Prescription Line by processing repeat prescription request in accordance with practice guidelines as and when necessary. Scanning clinical documents into patient records if required Opportunistic data checking of patient demographic details