Medical Administrator- Community Paediatrics, Band 3

KEY RESULT AREAS Whilst the organisation and structure within specialities/divisions may vary the specific remit of this role will include: Referrals, Booking and Clinic Prep - Booking follow-up appointments as requested by the clinical team if appropriate, including negotiation of dates with the patient and creating correspondence - Ensuring that any vacant slots are fully utilised and acted upon, including informing the Booking Office, to maximise capacity - Ensuring that arrangements are made that achieve the Trust targets and are reflected on IT systems in a timely manner Transcription - Preparing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient contacts as directed by the Administration Lead. Outcomes and Results -Highlighting to the clinical team members any results, correspondence or patient queries that need response and taking action Specialty Specific Support - Regularly informing the
Administration Lead about progress and flagging up as a matter of urgency any issues, for example, capacity or delays due to internal or external factors, difficult queries from patients, etc - Diary management, including making appointments, booking meeting dates and venues, organising and distributing paperwork as required by the clinician or Administration Lead. - Supporting consultant staff with their additional responsibilities, such as clinical governance, Clinical Tutor role, etc. This may include setting up training days, teaching sessions, organising visitors, etc. - Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals, etc