Medical Administrator / Receptionist
NHS, Shiney Row, Sunderland
Medical Administrator / Receptionist
Salary Not Specified
NHS, Shiney Row, Sunderland
- Full time
- Permanent
- Onsite working
Posted 3 weeks ago, 14 Sep | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: d759d9da0cef4947ba7a97b38538aa73
Full Job Description
Main Purpose of the job: To be the focal point of the surgery and to act as a liaison between patients, clinicians and other members of the practice team, and to provide a high standard of customer services at all times. The candidate will: Ensure the smooth running of the reception and prioritise workload as appropriate. Answer telephone enquiries in a prompt, efficient and helpful manner. Will liaise with hospitals and other outside agencies regarding appointments, missing hospital correspondence and test results. Deal with enquiries from patients professionally and sympathetically. Will request prescriptions and complete administrative tasks. Will provide additional administrative support to the practice as required. The role would suit someone with the following skills: Excellent interpersonal and communication skills, both written and verbal Attention to detail Ability to work under pressure and adhere to deadlines Flexible approach to working Discrete, honest and reliable