Medical Examiner's Office Support Officer 2024 / 2025 - Band 3

3 month secondment from 30th December 2024 until the 31st March 2025. This post is to support the community deaths the Medical Examiner's service is responsible for reviewing. Initial training will be provided at Lincoln county hospital, following this there may be the opportunity to work from home. The post holder may be required to support with the acute work and requires cross site working. Medical Examiners administration underpins the bereaved's journey, supports Medical Examiner Officers and Medical Examiners in delivering high quality service to the bereaved and can make a real difference to their experience. Effective and efficient administration within this service supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. Main duties of the job

• Assists and supports the Medical Examiners and Officers in providing an efficient Medical Examiner's service
• Updates the shared spreadsheets and ensures all information is entered
• Creates appointments with doctors for them to come to the office and complete the necessary paperwork following someone death
• To support with service promotion and encourage engagement from the medical teams.
• Provides cover for colleagues in their absence to maintain service levels
  
  Educated to minimum GCSE or equivalent at Grade C or above including Maths and English Language
• Knowledge and experience of diary management
• Knowledge of secretarial or administrative procedures and systems acquired through experience and training to vocational level 3 or equivalent
Desirable
• ECDL (or equivalent)
• CareFlow user
Previous Experience Essential
• Good organisational skills
• Experience of using computers including Microsoft Office package
• Experience of communicating well with a range of audiences
• Recent experience of working in a busy office environment
Desirable
• Experience of working in a hospital environment
• Experience in working within a healthcare setting
Evidence of Knowledge Skills and Aptitudes Essential
• Methodical and organised
• Evidence of working accurately with attention to detail
• Ability to learn new software packages easily
• Excellent interpersonal skills
• Ability to support all levels of staff
• Excellent communicator who can deal with people and information effectively and efficiently
• Effective Team player, able to work within a multi-professional team
• Ability to identify problems and quickly report / act on them
• Ability to meet deadlines and work under pressure
• Ability to prioritise workload
• Awareness and Knowledge of the dignity in care agenda.
• Ability to evidence / demonstrate key values and behaviours in line with the Trust framework
Specific Requirements Essential
• Adaptable
• Articulate
• Professional approach to work
• Flexible approach to working differing hours
  
  Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service
United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust Pilgrim Hospital is situated beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service. Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services. Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county. This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations. The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).