Medical Receptionist

An opening has arisen for a medical receptionist to join our friendly reception team.

The successful candidate will primarily be based at Cinderford Medical Centre with relief cover at Ruardean Surgery and Westbury Surgery.

The role requires provision of high-quality service to patients of the practice, undertaking reception duties to include, but not limited to:

• Answering phones/queries


• Making / cancelling appointments for all clinicians


• New registrations


• Giving results


• Liaising between clinicians and patients


• General administration duties


• Opening and closing up


Experience in a similar role would be desirable; however, full training is available for the right applicant.

Our Reception team work across three sites: Cinderford Medical Centre, Ruardean Surgery, Westbury Surgery

The vacancy is for part-time (25-30hours per week), Main Purpose of Job:

To provide an efficient and professional link between the patient and clinical staff.

To offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

To receive, assist and direct patients in a courteous, efficient and effective way in accessing the appropriate service or healthcare professional.

To undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team.

To facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

Our 3 partner practice has a patient population of over 11000+ patients and a staff of 3 further salaried GPs, 3 ANPs and a full complement of nurses, HCAs, dispensers, receptionists and admin staff all working alongside a growing number of additional PCN roles.