Medical Receptionist

Principle responsibilities Open and prepare the surgery for start of day Work to reception protocols and procedures Reception and routing of patients on arrival Make appointments using the booking system either face to face or on the telephone Book patients in from Patchs triage Book requests for home visits File and pull patient medical records as needed Process all requests for repeat prescriptions Complete actions received on EMIS tasks, Docman and Lab Test Due report Produce letters to send to patients using templates where required Add registrations for new patients onto EMIS and update patient information Run reports for home visits, contacts and deductions Process payments from card/cash/cheques making necessary book entries Distribute incoming mail and prepare outgoing mail and transport to post office Action emails received in the reception mailbox Maintain a tidy waiting room and reception area for incoming colleagues and replenish stocks in clinical rooms Complete end of day