Medical Receptionist

Duties include Manage and monitor the reception desk. Process telephone and email appointment requests, answer incoming calls, and transfer or address queries appropriately. Signpost patients to the appropriate services. Handle prescription ordering, coordinate with care homes, scan and file patient documentation, and input data into healthcare records. Efficiently address and escalate patient queries to relevant teams. Assist clinical staff with general tasks as needed. Perform tasks such as filing and liaising with other healthcare providers. Ensure a clean and organised work environment. Undertake administrative tasks as assigned on the rota organised by the Receptionist Supervisor. The duties are variable, depending on what is required on the day.