Medical Receptionist

The post holder will undertake a variety of reception and administrative duties to assist in the smooth running of the practice. You will have a positive and friendly image towards patients and other visitors, either in person or via the telephone. The post holder will receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. You will facilitate communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

Duties include, but are not limited to

Answering calls from patients and healthcare agencies

Patient administration including, registrations, deductions, change of address

Processing of patient information from secondary care and other healthcare agencies

Completion of various administrative tasks as directed by clinicians and leadership team

Arriving patients and visitors into the building in a safe and polite way

We are looking for either one full-time person (working 37.5 hours per week) or two part-time people (working 20 hours per week each) to join our reception family.

We are looking for a flexible, reliable and loyal person who is adaptable and will think of this opportunity as a career. Someone who loves to learn and loves to work in a busy environment would suit this role.

Working as a Medical Receptionist can be a challenging role so experience of working in a busy customer service role is essential and experience of working in a healthcare setting is desirable.

Our practice and the demand for GP services has grown over the last 2 years, and this means we are substantially growing our team., The whole Practice team is committed to providing quality patient care and received a GOOD rating from the CQC Inspection in 2022.