Medical Receptionist

Beacon Primary Care is an innovative practice based across West Lancashire. We are looking for a medical receptionist to join our busy team, looking after around 17,000 patients in the West Lancashire area.

The successful candidate will be an excellent communicator, highly motivated with the skills to undertake a variety of reception duties to assist in the smooth running of the practice. The post holder will have the ability to think on their feet, influence and inspire others to work with them, and be able to deliver work in a highly pressured and fast paced environment.

Hours - 30 hours over 5 days worked between our core hours 08.00 and 18.30., Our receptionists are important members of the team and ensure the smooth running of the surgery. You will need the ability to signpost patients and also be able to listen.

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Senior Receptionist/ Deputy Practice Manager, dependent on current and evolving practice workload and staffing levels:

Opening up/locking-up of practice premises and maintaining security in accordance with practice protocols

Maintaining and monitoring the practice appointments system

Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional

Processing and distributing incoming (and outgoing) mail

Taking messages and passing on information

Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures

Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers

Clearing consulting rooms as required

Providing clerical assistance to practice staff as required