Medical Secretarial Administrator

We are looking for a highly motivated individual who is organised, and process driven to manage the medical administrative side of the Mental Health team. You will need to be highly organised to be able to handle scheduling, documentation, data input, resource management and answering the telephone.,

• Frequently liaising with the Mental Health Nursing Team, Psychiatrists, Psychologists, Atrium, and other external / internal stakeholders.
• Process and log all referrals in line with Trust Access Policy and speciality SOP.
• Schedule new and follow up appointments with the most appropriate clinician, ensuring that capacity is proactively and efficiently used, escalating issues as required to the line manager.
• Reschedule appointments as requested by the line manager, in line with waiting time targets.
• Complete clinic cancellation requests and process according to SOP.
• Ensuring ADHOC clinics are built and sent to the relevant person (s) for confirmation / acceptance.
• Ensuring patients are aware of their appointments, in line with our clinic slips and movement slip SOP.
• Monitoring the waiting lists for inhouse clinics and ensuring a cancellation list has been created.
• Timely process the CMS tasks daily.
• To be prepared to attend and take minutes and complete any actions for departmental meetings e.g., Complex Case Discussion meeting and Health and Wellbeing.
• To complete comprehensive and detailed minutes for meetings, which will include In-Patient weekly ward round and In-Reach weekly case management meetings - please bear in mind this will be clinical information.
  
  Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people. Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
• We're Kind
• We're Fair
• We Listen
• We Care