Medical Secretary

To be responsible for delivery in the provision of a high standard of secretarial and administrative services for the Surgery & Cancer Services (Sarcoma/Hip & Knee) consultants and their teams To be responsible for managing the clinical team, through organisation and support, to ensure correspondence is processed in a timely manner To type clinic letters and other clinical or general correspondence from digital audio dictation/proof reading from digital dictation Book all patients appointments working alongside the RTT policy for patients pathways To complete urgent correspondence from and required for multidisciplinary meetings, within locally agreed timescales. Using specialist knowledge of CScribe and Noteon, ensure all dictation is processed within local and national timescales To provide support for internal meetings, including timely production and circulation of agendas and supporting documentation and minute taking. To oversee all outcomes from clinic, making sure patients
attendance / Imaging requests and therapy requests have been actioned by the clinical team Manage the postal systems for incoming and outgoing mail Deal with all incoming telephone enquiries and written queries promptly and efficiently, including appointment booking Work as a team with the other medical secretaries/administrators as directed by the Deputy Service Managers/Service Manager to ensure a high quality service is maintained at all times during office hours Undertake appropriate scanning and filing of correspondence, clinic notes, test results, etc, using Note On Monitor study leave, annual leave and sickness levels for all members of the clinical team, reporting as per unit protocol Ensure clinic session change forms are completed as required Maintain patient information on the Patient Administration System To maintain patient medical notes on Note On according to RNOH medical records policy In conjunction with the referral to treatment team ensure consultant waiting lists are
regularly validated to avoid exceeding maximum waiting times Provide cover for other administrative/secretarial staff during times of absence as delegated by the Deputy Service Managers/Service Manager Undertake general office duties, including photocopying, faxing, filing and scanning To promote an open and friendly working environment Prioritise day-to-day activities taking into account any specific requirements of the clinical team Ensure complaints investigated in a timely manner and share outcome with the Deputy Service Managers Attend/Complete all mandatory training Participate in the Appraisal process Adhere to all Trust policies and procedures relevant to your position