Medical Secretary

We are seeking a full time, experienced Medical Secretary to join our team of medical secretaries at this busy practice., Providing a full secretarial service for all GPs and health professionals as required. This mainly includes sending referrals via the e-Referral Service (formerly Choose & Book) and email, using templates and formatting letters, reports and any other correspondence in an accurate and timely manner.

Dealing with hospital, clinical, patient and practice queries via telephone and email regarding hospital appointments, correspondence and treatments.

Following up GP requests for information.

Managing advice and guidance provided.

Processing death certificates/cremation forms.

Providing template letters/forms for use by the practice as required.

Maintaining the computer-based system in an accurate and secure manner.

Assisting with the gathering of statistics and information, when required.

Maintaining an accurate referrals database.

The successful candidate will be a team player who is well organised and has excellent verbal and written communication skills. Good IT skills are essential together with GCSE Level English Language, and the candidate should be proficient with Microsoft Office. We are looking for someone who can prioritise tasks, is flexible and would be able to cover holidays and sickness.

This is an essential role at the practice, providing an efficient, comprehensive secretarial and administrative support service to the extensive practice clinical team.

We have an ethos of team work and support and we offer our team:

Access to our in house Wellbeing team and Mental Health First Aiders, Whatsapp groups to keep you in the 'know' and socialise, a newly refurbished break room with an amazing bean to cup fresh coffee machine, plus herbal teas, chilled mineral water, squash and we offer fresh fruit and biscuits everyday - all free.

Access to the excellent NHS pension scheme.

Cycle to work scheme.

An amazing outdoor sun terrace where you can relax on breaks when the weather is nice.

2 minute walk to the main shops and numerous cafes in Fishponds.

Themed events such as: Ice cream van in the car park, pancake day celebrations, cake baking, staff parties and once a Taco Van in the car park!

Some of the wellbeing activities staff have participated in were: Mental Health Awareness Week Nature Competition + which team could grow the tallest sunflower where we gave a pack of seeds for everyone.

We love working here and we are sure you will too!