Medical Secretary

To provide an efficient copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports and patient referrals in an accurate, timely and quality manner. Utilising e-Referrals and maintaining an up to date and comprehensive knowledge of referral destinations and specialist clinics where required e.g. advice and guidance requests. Dealing with clinician queries e.g. chasing replies or test results from hospitals, finding a speciality doctor or hospital, sending referrals to other hospital/consultant as needed. Processing all referrals and other documents. This involves creating referrals via EMIS clinical system, printing and posting paperwork to patients and dealing with phone calls from patients regarding queries e.g. mislaid paperwork, changing clinic types and changing referral urgency. Processing referrals from patient clinical documents without the need for additional clinical input. Having sufficient knowledge and