Medical Secretary

An opportunity has arisen for a temporary full time medical secretary within Obstetrics & Gynaecology based at Bishop Auckland Hospital. Operating in a team the post holder will provide an efficient and effective secretarial and administrative service within Obstetrics & Gynaecology. It is essential that you have experience of audio typing and microsoft packages. A flexible, pro-active team player is required. You will also have excellent organisational and communication skills and be able to work under pressure and to deadlines. Main duties of the job Provides clerical support to Consultants, Specialist Nurses, admin teams, Admin Manager and Service Manager. Liaises with other departments. Deals with queries from patients, visitors and staff. About us If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary, If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post., This role will liaise with Admin Manager, Service Manager, Medical Secretaries and a wide range of medical, nursing and allied health professional and admin staff within the Trust and outside agencies, and patients and relatives over the telephone externally, acting as a focal point of contact for all general enquiries concerning the work of the clinical team. Liaise with GPs, patients, medical, nursing and support services within the Trust in a courteous and professional manner. Job description Job responsibilities This role will liaise with Admin Manager, Service Manager, Medical Secretaries and a wide range of medical, nursing and allied health professional and admin staff within the Trust and outside agencies, and patients and relatives over the telephone externally, acting as a focal point of contact for all general enquiries concerning the work of the clinical team. Liaise with GPs, patients, medical, nursing and support services within the Trust in a courteous and professional manner. Special Requirements Essential

• Present a professional image at all times.
  
  Committed to quality customer care/delivering excellent customer service.
• Ability to communicate accurately verbally and in writing with a wide range of people.
• Effective interpersonal skills.
• Able to work with minimal supervision following set procedures.
• Ability to prioritise workload.
• Able to work to deadlines.
• Flexible approach to work and adaptable to change.
• Ability to work as a member of a team.
• Knowledge of computer packages: Word, Excel, Outlook and Powerpoint.
• IT skills.
• Knowledge of Data Protection and Caldicott Principles and understanding the requirement to maintain confidentiality.
• Ability to use discretion and maintain confidentiality.
Desirable
• Knowledge of NHS Practices/Procedures.
• Clinical/Service Knowledge.
Experience Essential
• Experience of an admin role providing general provision of admin duties in a challenging and constantly changing environment.
Desirable
• Experience of working within the Gynnaecology Department.
• Experience of working within an NHS environment.
• Experience of setting up and maintaining office filing systems.
Qualifications Essential
• Good Standard of Education - Minimum of 3 GCSEs (or equivalent) at C Grade or above including English Language.
• NVQ Level 3 in Business Administration or equivalent knowledge/experience (or working towards).
Person Specification Special Requirements Essential
• Present a professional image at all times.
Special Skills & Knowledge Essential
• Committed to quality customer care/delivering excellent customer service.
• Ability to communicate accurately verbally and in writing with a wide range of people.
• Effective interpersonal skills.
• Able to work with minimal supervision following set procedures.
• Ability to prioritise workload.
• Able to work to deadlines.
• Flexible approach to work and adaptable to change.
• Ability to work as a member of a team.
• Knowledge of computer packages: Word, Excel, Outlook and Powerpoint.
• IT skills.
• Knowledge of Data Protection and Caldicott Principles and understanding the requirement to maintain confidentiality.
• Ability to use discretion and maintain confidentiality.
Desirable
• Knowledge of NHS Practices/Procedures.
• Clinical/Service Knowledge.
Experience Essential
• Experience of an admin role providing general provision of admin duties in a challenging and constantly changing environment.
Desirable
• Experience of working within the Gynnaecology Department.
• Experience of working within an NHS environment.
• Experience of setting up and maintaining office filing systems.
Qualifications Essential
• Good Standard of Education - Minimum of 3 GCSEs (or equivalent) at C Grade or above including English Language.
• NVQ Level 3 in Business Administration or equivalent knowledge/experience (or working towards).
Disclosure and Barring Service Check