Medical Secretary

Be an effective member of Lister House's Secretarial team. To provide an effective and comprehensive secretarial service to the practice, including typing of letters and reports to assist in the delivery of quality care to patients. This will involve Lexacom Digital Dictation, TTP SystmOne Clinical System and the NHS e-Referral Service.,

• To provide an effective and comprehensive secretarial service to the practice, including typing of letters and reports to assist in the delivery of quality care to patients. This will involve using Lexacom Digital Dictation, TPP SystmOne Clinical System and the NHS Choose and Book system.
• To be responsible for the transcription and forwarding of all referral letters ensuring they are forwarded to the appropriate hospital departments in agreed timescales.
• To be responsible for the co-ordination of the cancer referral process as determined by National and local guidance and protocols.
• Handle and respond to a variety of queries received daily via post, email or telephone from patients, clinicians and other services.
• Extensive use of GP clinical systems and linked software to update and store data in line with practice policy to ensure records are up to date and available for clinical staff at all times.
• Handle medical reports and requests from patients and patient representatives, ensuring these are dealt with in a timely, precise manner.
• Assist in training new clinicians in the use of the Lexacom Digital Dictation System.
• Be part of the induction process for new starters and provide an overview of the secretarial role as and when required
• Train new Medical Secretaries to expected standard working alongside the training schedule
• Monitor tasks on a daily basis, deal within a timely manner
• Franking of outgoing post
• Monitor and update protocols with changes
  
  If you are looking for somewhere you can make a real difference and passionate about giving help to others, starting a career at Lister House Surgery might be what you are looking for.