Medical Secretary

We are looking for an enthusiastic and well-organized administrator to join our busy Clinical Measurements Department at PRUH. You will be responsible for providing an effective service within the Clinical Measurement team, dealing directly with patients in the Department and over the phone.
This post offers an excellent opportunity for an enthusiastic and conscientious individual to be a part of a busy team. The work involves managing outpatient appointments for patients, dealing with referrals, together with incoming queries and day-to-day administrative duties including the EPIC system., To use the EPIC system to book patients in clinical chronological order for their diagnostic procedure
To use the patient Tracking List (PTL) to find and action the next steps for each patient.
To act as the first point of contact for users of the Trust, dealing with telephone calls and enquiries promptly and efficiently, providing immediate response and referring as necessary. These will include personal enquiries from patients and their relatives, as well as calls from GP's, clinicians, students, nursing and administrative staff, always understanding the sensitive nature of calls.
To ensure that the data input to the hospital IT systems -EPIC meets the required standards of data quality, accuracy and timeliness.
To ensure all patient demographic details (address, postcode, GP & Ethnic Group) are checked and any amendments/corrections are carried out in an accurate and timely fashion.
To organise the daily office routines, such as checking voicemails, emails, EPIC reports (My Chart and Envoy) sorting documents/ post, ordering stationery, equipment and photocopying for the team as necessary.
To process all patient referrals within nationally agreed time frames, i.e. ensuring 2-week wait cancer policy and in accordance with the Trust's Access Policy.
To ensure that results of tests, investigations and any correspondence received are recorded and added to the patients Chart Review on EPIC.

The successful candidate must have experience of performing administrative duties in an NHS or private hospital setting, as well as excellent communication and organisational skills, be able to work well in a team. We are looking for someone who can multitask, have strong administration abilities and can prioritise their own workload.
Familiar with I.T. packages, have a good telephone manner with the ability to take clear messages and perform general office duties. You will have a good general education with the equivalent of GCSE's in English and Math's at Grade A-C and have an attention to detail. A willingness to learn and develop skills will be positively encouraged. You will become part of an enthusiastic team and will play an instrumental part in the smooth running of the department. We value our diverse workforce and consider all applicants on the ground of their ability to do the job.

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.7 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley., King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible., + Please review the documentation on our recruitment microsite, particularly the Trust's criminal records checking policy
+ All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
+ Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.
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King's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.