Medical Secretary

An exciting opportunity has arisen within the Urology Continence team, supporting the Clinical Nurse Specialists with Secretarial support. This is a varied role and you will provide an efficient secretarial service working alongside other medical secretarial staff, Clinical Nurse Specialists, consultants and the operational team., To act as the primary point of contact for patients and medical staff on behalf of the Clinical Nurse Specialists and the wider team ensuring that all queries are answered with skill, sensitivity and in a courteous and professional manner.

• + Typing and dispatch of clinical correspondence related to NHS medical patients within agreed timescales and quality standards. + Liaising with patients and health care professionals via phone and email alongside picking up and responding to messages. + Monitoring and actioning the generic email account, escalating where appropriate. + Monitoring and actioning patient pathway. + Fetching and preparing notes for clinic. + Diary management. + Minuting team meetings. + General administrative duties including but limited to; filing, scanning, photocopying, ordering and replenishing stock and stationary.
  
  You will need to be an enthusiastic and motivated team player with excellent organisation and communication skills, in addition to having the ability to prioritise your own workload effectively.
  
  As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In return we will offer:
• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.