Medical Secretary

We have a vacancy for a Medical Secretary at Bromley by Bow Health Partnership for 24 hours per week. Monday to Friday - the role will be based at St Paul's Way Health Centre - E14 7LJ, To support the Partners and Practice Director in delivering the Vision, Mission and Values of the Bromley by Bow Health partnership., The Post holder is responsible for the secretarial services of the practice and expected to produce professional business documents. Fast, accurate copy and audio typing is expected., Patient referrals, via electronic referral (ERS), create and manage Advice and Guidance conversations via ERS, maintain workflow lists in ERS, transferring all information accurately from ERS into EMIS, maintain secretaries email account, processing safeguarding reports, transcribing audio dictations, business letters, memorandums etc. should be produced in an accurate and quality manner. ERS referral letters should be uploaded within 3 working days. Receive telephone calls, and liaise with hospitals, social services and any other outside organisations. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others. Taking messages and dealing with appropriate queries, documenting all verbal and typed communications onto computer.

• Help with any IT issues from another colleague
• Help with any clinical queries
• Help create and train any new initiatives within the team
• Upload new documents into EMIS
• Participate in Practice or clinical meetings as required
• Keep database and team up to date with correct contact details for outside organisations and pathways
• Train any new secretaries within the team
• Keep up to date with changes to hospital pathways
• Help team members with queries and troubleshooting
• To support clinical team with safeguarding queries and admin related duties & attend necessary meeting
  
  The post holder should provide an efficient link between the practice and outside organisations. The post holder occupies a particular position of responsibility and trust, as they have access to sensitive patient, staff and business information. The post holder should have excellent organisational skills and have the ability to work as part of a team and on their own initiative.
  
  Bromley by Bow Health Partnership is based within Tower Hamlets - the partnership consists of four practices