Medical Secretary / Administrator

Experienced, highly motivated Medical Secretary / Project Administrator to support the Team Manager and Multi-Disciplinary Team working on an innovative pathway with patients in the Stockport borough. The post holder must be reliable, flexible and have a sensitivity to people with physical and mental health problems. Whilst the service delivery is in Stockport, the admin team are based in Oldham. The post holder will be expected to travel to Stockport one day per week as part of the role to attend team meetings and will be supported with travel time and expenses to attend, This role will offer secretarial support, as part of our small admin team, to enable a comprehensive secretarial service to the clinical team and to support the ongoing development of the service as a whole.
The post holder will undertake general office duties including typing of medical and other correspondence. Occasional travel from the base in Oldham to Stockport may be required to support and meet the clinical team in their clinical and business meetings.
We are looking for someone who is friendly and approachable, with great communication skills , who can promote change and efficiency. As well as being a helpful team player, they will promote a flexible working approach. The postholder will liaise with their line manager to prioritise their workload.
· To provide a comprehensive admin service to the Multidisciplinary team for the Psychological Medicines Service Stockport.
To take telephone calls from patients and liaise effectively with the team about them. To make and rearrange appointments.
·, Psychological Medicine services offer a specialist intervention for people with long term physical health concerns and atypical healthcare utilisation. We have a number of services across the trust which form a network of support for each other, and aim to support with development and training of staff in our teams for working in this specialist area.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
+ Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
+ Flexible working opportunities to support your work/life balance
+ Access to Continued Professional Development
+ Involvement in improvement and research activities
+ Health and Wellbeing activities and access to an excellent staff wellbeing service
+ Access to staff discounts across retail, leisure and travel, · To support data collection and collation for the service. To assist in reporting key performance indicators for the pathway.
· Audio-typing, copy typing and shorthand of clinic letters (including both hospital and community clinics), community rounds, memo's, court reports, discharge summaries, domiciliary visit consultations, medical and psychological reports, DNA letters, etc.
· Non clinical typing, in particular supporting the development of presentations using Power Point, and preparing training materials, minutes of meetings etc.
· Managing the service clinic electronic diary along with the diaries of other staff within the service, i.e. arranging meetings, clinical appointments, case discussions etc.
· To liaise with GP's and other primary care staff, Talking Therapies, Primary and Secondary mental health services, social services and 3rd sector organisations, medical staff in other specialties and professional staff in other departments (i.e. X-Ray, CT scans, Path Lab, A&E, Referral Management Service, Crisis Resolution and Home Treatment Team, Psychology and Primary Care Team.
· To arrange domiciliary visit consultations, etc. · To arrange and co-ordinate training and supervision sessions provided by MDT staff.
· To deal with telephone enquiries from GP's, patients, social workers, CPNS, ward staff, etc., regarding medication queries, appointments, referrals, etc.
· To deal with emergencies as required (i.e. telephone calls from distressed patients and distraught relatives)
· To open Service mail and deal with routine matters not requiring the team manager attention.
· To download the service e-mails and deal with routine matters not requiring the MDT and/ Team Manager's attention.
· Photocopying documents and letters as required (including case notes)
· To file correspondence in case notes in a timely manner, i.e. blood results, letters, ECG's, CT brain scans, patient information, etc.
· To assume responsibility for patient's case notes, ensuring that they are safely dispatched to wards, departments and other sites across the Trust footprint, as required.
· To maintain the electronic tracking system for case-notes
· Releasing patient information only to authorised persons.
· To collate information and present to the team as needed.
· To locate case notes when required
· To check patient information by using the PARIS system
· Administration work relating to the processing of travel expense claim forms for payment.
A hints and tips document is attached below for guidance on completing your application form.
Sponsorship - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.
What happens after your application has been received?
You will be informed about the progress of your application following shortlisting via email. Only applicants who clearly demonstrate the criteria listed in the person specification will be shortlisted for interview. Interview invites will be sent out via email.
What happens if I am offered the position after interview?
The hiring manager will make contact with you to verbally offer you the position. The hiring manager will then inform Recruitment of the decision and provide relevant paperwork. You will be sent a formal conditional offer via email.
What pre-employment checks will I need to complete?
By conducting pre-employment checks, the recruitment team will verify that you meet the pre-conditions of the role you have been offered. Pre-employment checks will be carried out according to NHS Employment Check Standards. The checks are:
+ Identity verification
+ Right to work check
+ Disclosure and barring service (DBS)/Criminal record check (dependent on role)
+ Professional registration and/or qualification check
+ Occupational health assessment
+ Employment history and reference validation
All applicants external to NHS will be required to provide HMRC employment history to cover the most recent three years. This information will used to validate employment history and references as part of pre-employment checks.
If you are offer a position with is and you require sponsorship to support your right to work, we will review your eligibility in line with government guidance. If the role you have been offer is not eligible for sponsorship, and you are not able to evidence your right to work, your conditional offer could be withdrawn.
What happens when pre-employment checks are complete?
Recruitment will liaise with you and the hiring manager to arrange a start date for your new position. You will then be booked on to a Trust Welcome Session and be sent your Pennine Care NHS Terms and Conditions.
Other important information
+ We are committed to equality, diversity, and inclusion (EDI) and recognise the importance of ensuring our diverse service user population is reflected within our workforce. Unfortunately, we know that, at present, there is underrepresentation of our communities in our workforce. We welcome applications from people from diverse communities to help us grow, learn, be better and consider brilliant innovation diverse people bring.
+ If you would like to be considered under the disability confident scheme, you will be guaranteed an interview if you meet the essential criteria on the person specification for the post.
+ If you require reasonable adjustments to our recruitment process please phone us on at the earliest opportunity. We will support you to complete your application.
+ Unfortunately we are not able to guarantee the transfer of lease cars, or cover the costs of early termination charges.
+ We have a strict policy on unsolicited contact from recruitment agencies. Please do not contact our hiring managers directly.
We reserve the right to close a vacancy earlier than the advertised closing date if a sufficient number of applications have been received. To ensure you application is considered, please submit at the earliest opportunity.

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople