Medical Secretary | Norfolk and Norwich University Hospitals NHS Foundation Trust

This is an office-based post within the Histopathology Department (located at the Cotman Centre), which forms part of the Cellular Pathology directorate. The department has a workload of around 63,000 patient requests per year. This presents an opportunity to be part of an excellent team working in a busy, modern hospital laboratory service. Histopathology receives and processes patient samples to provide diagnostic reports to hospital clinicians and General Practitioners. This is a good opportunity to learn administrative work practices and work with a committed team of office, laboratory and consultant staff. Part time: 30 hours per week Interview date: 4th December 2024 The role will provide an important supporting role to the medical secretaries and consultant pathologists. Your main duties will include: · To provide an essential point of contact between the hospital, medical staff, general practitioners and other outside agencies. · Accurately transcribe from audio dictation, all correspondence to GPs, other hospitals and outside agencies relating to the patient pathway. Process routine and non-routine correspondence independently. · Verify the accuracy of all reports according to departmental policy and ensure results are made available in a timely manner. · Organise and support meetings including minute taking as necessary, ensuring the distribution of minutes. · Assist with staff training., 1. Provide a point of contact for written and telephone enquiries on behalf of the Consultant and their team, using discretion to establish the validity and priority of the contact 2. Deal efficiently with enquiries from all levels of medical and nursing staff, GP's, Social Services and other allied health professionals, in a timely and courteous manner, providing basic information and non-clinical advice 3. Deal with and action where appropriate, all incoming mail. This may include email and faxes on a daily basis, appropriately refer patient report queries or laboratory queries to the Consultant or other areas for action and information 4. Accurately transcribe, from audio dictation, with knowledge of medical terminology, all correspondence to GP's, other hospitals and outside agencies relating to the patient pathway. Generate routine and non-routine correspondence independently. To verify the accuracy of all reports according to departmental policy and ensure results are made available in a timely manner 5. Maintain the Consultants diary, book appointments with hospital representatives and liaise regarding lectures/meetings 6. Provide accurate and confidential information to assist with continued data entry, complying with the requirements of the Data Protection Act, Access to Health Records legislation and Caldicott. Accurate retrieval of patient information via the PAS, RIS, ICE and other departmental computer software programmes Please note that this advertised position, which is part of occupation code 4211 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics