Medical Secretary - Obstetrics and Gynaecology

o To provide comprehensive and high quality secretarial, administrative and clerical support to the department ensuring an effective and efficient service is delivered

o To support the Admin Team Leader to undertake change management

o To ensure that patients are treated with courtesy, dignity andTo work closely with all grades of clinical and administrative staff, along with other employees within the Trust. To liaise with patients, GP's and other external agencies

Main duties of the job

o This position requires empathy and tact when dealing with patients .

o To communicate effectively in writing and verbally on a daily basis

o To ensure all results of tests and investigations are tracked .

o To independently deal with patient/carer telephone calls and enquiries in an efficient, sensitive and confidential manner, exercising judgement to analyse and resolve any problems and referring on to the clinician as appropriate

o All clinic outcomes must be recorded accurately and complete or amend any that have not been done

o Clinical diaries (both paper and electronic) are to be maintained and checked against the published timetables. Discretion and initiative used when arranging meetings and appointments for patients, relatives and others. To ensure that arrangements regarding medical staff leave and cover arrangements are circulated appropriately and that clinical activities are amended accordingly

o Taking and transcribing formal minutes if required

o To undertake a variety of office duties such as filing, opening and distributing post, photocopying, moving and lifting of patient notes to ensure the efficient and effective support to the department

o To plan and organise own workload efficiently

o To produce and update Standard Operating Procedures (SOP) for all aspects of the Medical Secretary role

Why Work With Us

The Obstetrics and Gynaecology department consists of 11 consultants, 5 Obstetric , 2 urogynae , 2 colposcopist , 2 minimal invastive treatment .

There are also juniors' doctors ranging from FY1s to ST8s including Associate specialist and Trust grade doctors .

The department is supported by a Practice Manager, 2 Team Leaders and a team of B3 and B2 medical secretaries.