Medical Secretary / Pathway Co-ordinator

The successful candidate will be required to provide comprehensive secretarial support to the Adult Congenital Heart Disease (ACHD) and General Cardiology Service and its Consultants which sits within Cardiothoracic Services at the Northern General Hospital.

You will need to have the ability to work entirely independently whilst maintaining a high standard of work. The ability to prioritise your workload and to know when to escalate issues is essential. You will need to be able to liaise with staff throughout the Trust at all levels including Consultants, Management, Nursing staff, GP's, patients and patient relatives, dealing effectively and efficiently with their enquiries.

To be successful in your application you will need to have a good standard of education, experience of an office-based role, good sound secretarial, typing and IT skills with excellent verbal and written communication skills along with a clear understanding of patient confidentiality and the 18-week RTT pathway.

Main duties of the job

To undertake a comprehensive medical secretarial service to the consultant and his/her team including time management

To maintain quality and up to date patient case notes which include entering clinic comments and acting upon the instructions therein

To be responsible for the delivery (typing) of accurate clinical letters and discharge summaries

To act as an initial point of contact for GP's, other consultant's medical staff, health care professions, patients etc.

Monitor results and chase outstanding results when necessary to ensure patient pathways are managed accurately and in a timely manner

Ensure RTT pathways are correctly completed on the Trust Hospital Patient Record system in real time

To receive and deal with a range of telephone enquiries from all disciplines effectively

Ability to prepare, print, save and restore documents, letters and other work using a computerised system.

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.