Medical Secretary Supervisor

To provide an efficient and effective Medical Secretary service to a specific Consultant and their medical team. To be responsible for the day to day leadership of the Medical Secretarial team, assisting with the recruitment process, supervision and co-ordination of the Medical Secretaries in the Locality. The post holder is required to manage their day to day workload and use their initiative without supervision which will require informed judgement, excellent organisational and communication skills and the ability to multi-task and prioritise competing demands. To ensure effective lines of communication between team members, patients and others, whilst maintaining confidentiality at all times.,

• To provide an efficient and effective Medical Secretary service to Consultants and their medical team within Penwith CMHT.
• To be responsible for the day to day leadership of the Medical Secretarial team across Penwith and Kerrier Localities, assisting with the recruitment process, supervision and co-ordination of the Medical Secretaries in the designated service area.
• Provide effective communication between Clinicians, General Practitioners, multi-disciplinary teams, patients, managers, and all necessary internal & external contacts to achieve an excellent and smooth patient pathway. Enquiries/contact can be via telephone, correspondence, email or face-to-face requiring a sensitive and patient manner. The post holder will require a high level of competence and confidence with a strict requirement of confidentiality and following governance policies.
• Plan, organise, use initiative and judgement in prioritising own workload, which can be pressured and require a high level of concentration.
• Provide cover/cross cover for medical secretary pairing partner, in the absence of other medical secretaries as required to maintain a service to patients.
• Attend meetings, as necessary, take and transcribe minutes, follow actions notes and disseminate information as required, which may include MDTs, Professionals and Best Interest Meetings i.e., meeting with patients/relatives, which may involve the recording or distressing situations/information.
  
  We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK. Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff. We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner. Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.