Medical Secretary - Vascular

+ To represent the Vascular Department responding to external and internal telephone / email queries from staff, patients and others and referring to appropriate person, acting in a professional, courteous manner at all times
+ Handle customer concerns either by telephone or in person in order to achieve immediate local resolution whenever possible, in accordance with the Trust's complaints procedure.
+ Manage electronic calendars for Consultants, organising meetings as required and accurate maintenance of an electronic diary with effective communication of diary commitments.
+ Provide secretarial / administrative services to Consultants and their team by perusing and distributing incoming correspondence, disseminating information, composing reports and correspondence, maintaining up-to-date filing systems, booking systems and continuously developing administrative practices to ensure order and efficiency. Managing Health Roster to cancel clinics when clinicians are not available. Action MDT outcomes.
+ Support to organise the daily work of the Support Secretary and Typist, ensuring files and papers are available and up to date, providing briefings for the day's activities, highlighting deadlines and potential conflicts of interest.
+ Provide secretarial and administrative support when other members of the team are absent.
+ Co-operate in the provision of information within the Acute & Specialist Surgery Clinical Business Unit.
+ Opportunity to undertake a mentoring role within the Vacscular Admin Team, including Appraisals.
Thanks for taking the time to view this advert; we're looking forward to receiving your application. You should be aware that the vacancy may close earlier than the published date if sufficient applications are received so it would be best to apply as soon as you can. We'll contact you by e-mail to update you on the progress of your application so please check the e-mail account that you applied from (including spam/junk) regularly.
We are committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity or veteran status are encouraged to apply for this post. Our Statement on the Recruitment of Ex-Offenders is available Here
To support you in your application process we've created a What we can offer you guide that shows what you can expect when you join our hospitals. The guide includes links to our strategic aims and objectives as well as our values, development support and rewards and benefits. To help you get the best from your application we've also put together two guides to help you make your application the best it can be. Just click here and here to go through them, or have them open as you complete your application.
We recognise that the recruitment process may present barriers for some and you may need personal adjustments to enable you to participate in our recruitment process. Please make contact with the recruitment team at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.
Use of Artificial Intelligence (AI) when writing job applications
If you choose to use AI or other tools to assist in writing your application, it's essential to personalise this information, particularly your supporting information section. While AI can help streamline the writing process, these tools cannot fully grasp the context or requirements of the job you're applying for. There is also a risk that it can generate false or misleading information.
AI-generated job applications can often be generic, impersonal and may not accurately reflect your qualifications, knowledge, skills, and experiences. It is crucial that you personalise your supporting statement by articulating these in your unique voice. Relying solely on AI to write your application or supporting information section is not advocated by Lancashire Teaching Hospitals and could negatively impact your chances of success in the application process.
We have added a disclaimer to our application process advising that the use of AI is monitored and if applicants have used it then they are required to declare this.
Supporting Information
The supporting information section is an opportunity for you to showcase how your qualifications, knowledge, skill and experiences align with the requirements and criteria outlined in the job description and person.
Our recruiting managers score applications based on the criteria listed in the person specification. They will be looking for evidence of how you meet these criteria. To increase your chances of securing an interview, provide examples of how you have applied your skills and knowledge in real-life situations. Share work-related successes and challenges you've navigated that align with the criteria. These could be from various aspects of your life, including work, education, and personal experiences.
Consider structuring your supporting information section with clear headings or bullet points. This approach will help both you and the recruiting manager navigate through your application more effectively.
Working Smarter pledge
We are reminded everyday of how important life is, so as part of our Working Smarter pledge we offer a variety of flexible working options and wellbeing support to enable our people to find and maintain the right work-life balance.
Secondments
If you are applying for a secondment role please ensure you have agreement from your current line manager prior to attending an interview. Also please ensure you have read the LTHTR Secondment Policy. A copy of this can be found on the intranet or by contacting [email protected]
Young People
Please note a young person must be in part-time education or training until they're 18. therefore if you are under 18 we are unable to employ you on a full time basis, unless it is in an apprenticeship role.
Disclosure and Barring Service checks
If the role you've applied for requires a Disclosure and Barring Services (DBS) check we will administer this on your behalf and the cost will be recovered from your salary, either as a one-off payment, or over 3 months. The level of check required depends on the role that you have been offered. Currently the charges are - Basic DBS check £22, Standard DBS check £22 and Enhanced DBS check £42. You should be aware that if you are successful in obtaining a position that requires a DBS check but later withdraw your application, you may be required to reimburse the cost of the DBS check. DBS checks remain free of charge for volunteer positions. The DBS Code of Practice can be accessed here.
In line with guidance from United Kingdom Health Security Agency, all staff and volunteers are required to comply with Trust Infection Prevention and Control processes in relation to safe working. This includes mask wearing and adherence to social distancing at all Trust sites.

Although desirable, previous NHS experience is not essential, as you will be given full on the job training and support.

Within the Surgery Department we really value our Admin Team, each individual has an important role in the day to day running of our clinical services to ensure patient care is at the forefront of all we do. Within the Vascular Surgery Service, we provide care for urgent and routine patients across Morecambe Bay, Blackpool, Preston, Chorley and Wigan both in clinics and in theatres. Our Vascular Admin Team is based at Royal Preston Hospital.
This is a very busy and varied role; no day is ever the same. On a typical day you will undertake various admin duties, have regular contact with patients, community clinical team and all members of the Vascular Clinical Team, as well as ensuring the smooth running of the Vascular Service, to ensure our patients get the best possible care.
Once training has been completed, we are able to offer Agile Working to the successful candidate. A minimum of 3 days will be required to be worked on-site at RPH, with the option to work 2 days from home.
We are a supportive team, we have a passion for making a difference., There's no doubt, in order to make a difference for the patients we serve at across Morecambe Bay, Blackpool, Preston, Chorley and Wigan, as well as community, we need great people providing dedicated support behind the scenes, and the value that your 'support' will bring cannot be underestimated. We want you to join us and help us develop our Service.
We rely on our administrative team to support across our division and you will be joining an experienced Team to transform the way we provide office and administrative services. As part of the digital transformation, we are constantly looking at innovative ways and ideas to transform administrative tasks moving us forward towards a 'digital first' approach. Do you have any creative ideas that can make a difference and have an impact on our vision? We would love to hear them!!
We aren't going to shy away from saying that it's going to be challenging at times, as well as demanding, but we know this will motivate you and if you can keep your cool and keep things on track when things get chaotic, then you are just what we are looking for.

Working for our organisation
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.