Medical Typist

To assist the team of Medical Secretaries in producing correspondence and reports by the use of audio transcription, including those of a distressing or emotional nature. To provide comprehensive administrative, clerical and audio typing support to Consultants and their teams. To deal with all telephone calls relating to the service, ensuring patient focus is maintained and enquiries are handled in a courteous, tactful and prompt manner, and respecting patient confidentiality at all times. To maintain filing systems that facilitate the effective running of the department. To cross cover within the team, including periods of absence and high demand. To take an active role in initiatives to improve the administrative service provided to managers and clinicians, and the service received by patients and their families. To open, date stamp and distribute post as requested. To manage patient records appropriately, ensuring an up-to-date record is maintained of all case notes returned from the
wards and clinics, that patient case notes are available for clinics and appointments and are dispatched to other departments or hospitals as necessary. To file investigation results in appropriate health records and draw relevant Medical Secretarys attention to all incoming results as necessary.