Medway Clerical Officer

The role involves the booking of inpatient & day case procedures, outpatient appointments, answering telephone calls and monitoring and booking from waiting lists in line with Trust policy, booking patients in chronological order., This is an exciting opportunity to work in this varied role. You will need excellent communication skills and be dedicated to providing an efficient and effective service. You will work closely with members of the ophthalmology [both clinical & administrative] team and also other members of the CAU team to ensure patients are seen in a timely manner.You will be IT literate, able to meet deadlines and have an attention to detail. Knowledge of All scripts and ERS would be highly desirable but are not essential, as training will be provided. You must be methodical and organised in your approach and thrive on the opportunity to make a genuine difference.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

MTW is a large acute hospital trust in the south-east of England.

We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.

In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.