Meeting & Events Floor Manager
Arora Group, North Greenwich, Greenwich
Meeting & Events Floor Manager
Salary not available. View on company website.
Arora Group, North Greenwich, Greenwich
- Full time
- Permanent
- Onsite working
Posted today, 14 Nov | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: d1d87fcc94074ca8907e9ae154019861
Full Job Description
- Assists in managing departmental inventories and assets including par levels and maintenance of equipment.
- Maintains attendance records for agency staff.
- Maintains and enforces established sanitation standards.
- Adheres to and reinforces all standards, IHG and Arora Hotel policies, and procedures.
- Assists in ordering supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs).
- Liaises with the Beverage Managers to ensure that all liquor and wine is recorded and posted correctly.
- Understands the impact Banquet operations has on the overall success of an event and attempts at all times to maximize customer satisfaction
- Participates in interactions with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints.
- Empowers casual employees and team leaders to provide excellent customer service.
- Strives to improve service performance
Experience in similar position within an M&E Operations - Experience in supervising high volume Food & Beverage
- High personal grooming and hygiene standards
- Works well under pressure
- Good understanding of the English language
Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom.
Competitive salary Holiday - 28 days holiday, enhanced after 5 years of service. But there's more... - Free meals on duty.
- Complimentary on-site parking is available whilst on duty.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.