Meeting & Events Floor Supervisor Meeting & Events Floor Supervisor

As our Meeting & Events Floor Supervisor you will ensure all Meeting & Event facilities are maintained to the standards required and our guests receive efficient, professional and friendly service at all times. Facilitate the smooth running of the operation on a daily basis and to brief all staff on what meetings, lunches and dinners are taking place.

What we are looking for:

• Educate and train team members with the agreed service standard in compliance with brand standards.


• Promote teamwork and quality service through daily communication and coordination with other departments. Ensure appropriate staffing levels based on guest volume. Interact with outside contacts: Guests, Vendors, and other contacts as needed.


• To delegate control and co-ordinate staff duties for each function and to ensure the functions are run according to the staff rosters and daily work schedules.


• To ensure that all rooms are laid up to the standards required for the following day and that all equipment is in good working order.


• To ensure all storage areas for Meeting & Event equipment are kept in a safe and tidy condition. To be fully aware of and observe current liquor licensing laws.


• To ensure on all occasions you observe safe and hygienic working practices in order to satisfy Health and Safety at Work, Food Hygiene and other statutory legislation.
  
  Experience in similar position within an M&E Operations


• Experience in supervising high volume Food & Beverage


• High personal grooming and hygiene standards Works well under pressure


• Good understanding of the English language
  
  Located on London's vibrant Greenwich Peninsula, InterContinental London - The O2 is one of the most impressive conference venues in London. The hotel exposes breath-taking views of the river Thames and Canary Wharf and features 453 guest rooms and suites, luxury spa with indoor pool, destination restaurants and bars, Tea Salon and the glamorous Sky Bar called Eighteen with magnificent 360 degree views of the City of London. InterContinental London - The O2 features a 4,500 sqm purpose-built conference centre, including the UK's largest pillar-free ballroom, complemented with a further 19 flexible spaces, both alfresco and indoor, providing the perfect canvas for any event. In addition to this, InterContinental London - The O2 has recently opened a second ballroom, making it the largest hotel conference venue in London.
  
  A very competitive salary


• 28 days paid holiday with an extra 5 days, following 5 years' service


• Discounted hotel room rates across our hotels, for you and friends and family


• Fantastic Training and Development opportunities


• Uniform and Complimentary Dry Cleaning


• Free Meals on shift


• Critical Illness and Pension cover


• Unrivalled Career Progression prospects